Effective Date: January 21, 2022

At Jojo.ug, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By accessing or using the services provided by Jojo.ug, you consent to the collection and use of your data as described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services to you. The information we collect includes:

• Personal Information: When you register for an account, make a purchase, or interact with us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.

• Non-Personal Information: We may collect non-identifiable data such as your browser type, IP address, device information, and browsing patterns on our website. This helps us improve the user experience and customize content.

• Payment Information: To process transactions, we may collect payment-related details, such as credit card information. Note that payment details are processed by secure third-party payment providers and are not stored by us.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders, including shipping and billing
• To send order confirmations, shipping updates, and customer service communications
• To improve and personalize your shopping experience
• To respond to your inquiries and provide customer support
• To process payments securely and prevent fraudulent activity
• To send marketing communications, with your consent, regarding special offers, updates, and promotions (you may opt out of these at any time)
• To analyze usage patterns and improve our website, services, and product offerings

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience on Jojo.ug. These tools help us:

• Remember your preferences and settings
• Track the performance of our website
• Analyze user behavior and optimize the site’s functionality

You can adjust your browser settings to disable cookies; however, doing so may affect the functionality of some features on our site.

4. How We Share Your Information

Jojo.ug does not sell or rent your personal information to third parties. However, we may share your information with the following parties for the purposes outlined in this policy:

• Service Providers: We may share your information with trusted third-party service providers (such as payment processors, delivery companies, and marketing partners) who assist in operating our website and fulfilling orders.

• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, such as law enforcement.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

5. Data Security

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information at any time by logging into your account or contacting us.
• Opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
• Request that we do not sell, share, or use your data for marketing purposes (where applicable).

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Links to Other Websites

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Jojo.ug
Email: support@jojo.ug
Phone: +256740600743
Address: Plot 21A, Port Bell Road, Nakawa Kampala Uganda

By using Jojo.ug, you acknowledge that you have read and understood this Privacy Policy.